CUSTOMER CONTACT CENTER
We aim to deliver customer satisfaction through prompt, professional handling, to ensure desired customer quality and training through use of live call monitoring.
Al Deyaa Group has a unique way for doing business, guided by our culture and values. Interaction with customers is a key focus in our company. We have helped thousands of businesses and individuals to find what they need. A customer contact centre is a feature that allows a department to handle a large volume of telephone calls in an efficient and effective manner.
When it comes to business, upholding an effective connection with clients is very important. Customers want to feel welcome with a business, that is why always having an open customer service support line is necessary.
READ MORESALES MANAGEMENT
The new approach in sales market – experience sales journey with us.
Sales Management has always been a key tool to increase organization’s revenue.
Our approach to sales transformations encompasses how and to whom companies sell their products and services, the channels they use, and the back-office operations that support these efforts.
Our sales team is a revenue machine.
They have the right skills and experience. They are motivated to come in each day and close business.
When problem arise they are dealt with swiftly. We provide a wide range of services to customers-corporations and individuals.
We offer new business opportunities with rewarding benefits.
READ MORECUSTOMER RELATIONSHIP MANAGEMENT
Give the best experience to your customers, decrease cost and achieve a high level of efficiency.
Al Deyaa Group has a unique way for doing business, guided by our culture and values. Interaction with customers is a key focus in our company. We have helped thousands of businesses and individuals to find what they need.
A customer contact centre is a feature that allows a department to handle a large volume of telephone calls in an efficient and effective manner.
When it comes to business, upholding an effective connection with clients is very important. Customers want to feel welcome with a business, that is why always having an open customer service support line is necessary.
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Etisalat’s unique all-in-one Business in a Box solution enables Small and Medium Businesses (SMBs) to focus on their core business by helping them innovate, diversify, cut costs and create tools that are right for their business.
Keep your business on top and in control with Etisalat’s highly flexible cloud-based solution. Check our exciting plans. Starting from 1095 AED/Month. See Plans A One Stop Solution That Will Ensure Your Business Flies High. Our Internet Bundles have been expertly designed to be the ideal connection companion for both a company and its. Business in a Box ADMINISTRATOR MANUAL Table of Contents 1. Accessing your Homepage to setup your device 3 2. Administrator Login 4 3. Call Forward 5 4. Setting up Unconditional Call Forwards 5 5. Setting up Call Forward on Busy 6 6. Setting up Call Forward on No Response 6 7. Setting up Call Forward on Disconnected 7 8. Setting up Follow-me 7 9. As the strategic Small and Medium Business (SMB) partner for more than 300,000 small and medium businesses, we empower businesses with a comprehensive suite of propositions that include all-in-one solutions, mobile and office services, devices at zero upfront cost and much more. Why Etisalat for SMBs? - Dedicated Business Account Managers. Etisalat has opened the first Business in a Box digital experience store, giving SMBs in the country the convenience of a one-stop destination shop to meet all their business communications, ICT and devices needs. The new Etisalat showcase is set to open at Sharaf DG’s Dubai flagship store at the Times Square Center on Sheikh Zayed Road. Business in a Box ADMINISTRATOR MANUAL Table of Contents 1. Accessing your Homepage to setup your device 3 2. Administrator Login 4 3. Call Forward 5 4. Setting up Unconditional Call Forwards 5 5. Setting up Call Forward on Busy 6 6. Setting up Call Forward on No Response 6 7. Setting up Call Forward on Disconnected 7 8. Setting up Follow-me 7 9.
Etisalat Business Login
Today, SMBs are disrupting entire industries by introducing new business models or transforming their own. These businesses are raising the bar on customer experience by reinventing product and service delivery. According to The Economist Intelligence Unit (EIU) study, 71 per cent of IT leaders from small and midsize businesses rank digital initiatives highest or relatively high in priority.
In this scenario, SMBs are doing their best by focusing on their core business, as well as controlling inflationary costs by looking for business solutions that help them manage their business operations efficiently. Etisalat’s Business in a Box addresses the needs of this new mindset by offering a one-stop all-on-one solution that helps offices and employees manage their technology, devices and applications.
Etisalat Business One
With 24×7 ICT and technical support, as well as online supporting tools, SMBs are able to focus on their core business and diversify their customer base. Business in a Box from Etisalat starts at AED 955 per month and provides high-speed Internet with speeds up to 100 Mbps, advanced IP phones & features, firewall & access control, office applications, business devices at zero upfront cost, and more.
John Lincoln, Senior Vice President, Small and Medium Business at Etisalat said: “Today it’s significant for SMBs to adapt business tools to expand their opportunities within the economy to grow and innovate. Technology enables better connectivity, engagement and understanding of customers. Applying new technologies can help SMBs improve business outcomes and become more agile in the digital economy.
“Etisalat’s Business in a Box will help SMBs bridge this gap by giving them the right tools to run their business efficiently and transition into the digital era. We are confident that this business-grade solution will give them the convenience, value for money, flexibility in managing their finances, scalability and add value to their customer experience. Finally, the box that ticks all the boxes for SMBs!”
Etisalat Business Portal
Etisalat’s Business in a Box provides small and medium businesses all the benefits in one platform that includes high-speed Internet, advanced telephony, office applications, business devices and end-to-end security. More details can be found on etisalat.ae/businessinabox or contact Etisalat’s dedicated call centre for SMBs at 8005800.